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23.1. How to Report Problems




Description

This section is from the "Practical mod_perl" book, by Stas Bekman and Eric Cholet. Also available from Amazon: Practical mod_perl

When reporting a problem to the mod_perl mailing list, always send these details:

  • Anything in the error_log file that looks suspicious and possibly related to the problem

  • Output of perl -V

  • Version of mod_perl

  • Version of Apache

  • Options given to mod_perl's Makefile.PL file

  • Server configuration details

  • If make test fails, the output of make test TEST_VERBOSE=1

Also check whether:

  • make test passes 100%

  • The script works under mod_cgi, if applicable

You should try to isolate the problem and send the smallest possible code snippet that reproduces the problem.

 

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